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Suvarnabhumi's SAT-1 terminal to soft-launch Sept. 28

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On 9/10/2023 at 5:11 PM, reader said:

From The Thaiger

Suvarnabhumi International Airport, governed by Airports of Thailand (AoT), is set to soft-launch its Satellite 1 (SAT-1) terminal on September 28, following a successful full-scale trial involving 180 mock passengers and their luggage.

AOT think 180 mock passengers is sufficient to see that all is working smoothly and to iron out any kinks? I remember before Hong Kong's new airport opened, they had 10,000 volunteers for a day of test runs. Everything was working perfectly we were told. Then the day the airport opened, it was absolute chaos. Flight information displays crashed. Even the underground train taking passengers in the evening from check in to the far gates suddenly stopped mid-way and slowly backed into a siding. It could then not be moved for 3 hours, resulting in hundreds missing flights. It took a week before all the problems were more or less sorted out. 

With SAT-1 being part of an existing airport, it is unlikely teething problems will be more than minor. But with 28 gates and a planned capacity of 15 million, something will go wrong!

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On 9/10/2023 at 8:35 PM, macaroni21 said:

But the worst congestion, when it happens, tends to happen at immigration. I don't suppose a satellite terminal does anything for that.

And it appears to be that the governing powers haven't figured that one out yet, sometimes it takes forever for the penny to drop but I still think they may never figure out a solution to the immigration queues, the solution of which is pretty obvious to just about everyone else. 

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15 hours ago, PeterRS said:

AOT think 180 mock passengers is sufficient to see that all is working smoothly and to iron out any kinks? I remember before Hong Kong's new airport opened, they had 10,000 volunteers for a day of test runs. Everything was working perfectly we were told. Then the day the airport opened, it was absolute chaos. Flight information displays crashed. Even the underground train taking passengers in the evening from check in to the far gates suddenly stopped mid-way and slowly backed into a siding. It could then not be moved for 3 hours, resulting in hundreds missing flights. It took a week before all the problems were more or less sorted out. 

With SAT-1 being part of an existing airport, it is unlikely teething problems will be more than minor. But with 28 gates and a planned capacity of 15 million, something will go wrong!

Remember the chaos when they opened Terminal 5 at Heathrow!

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