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Kudos to Nok Air!

Guest fountainhall
Guest fountainhall
in Gay Thailand

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After all my rants against Air Asia, last night I booked a return ticket on Nok Air to Chiang Mai. For some reason, two credit cards were rejected. (No! They were not overdrawn and had not been hacked. Indeed, I had used one only moments earlier to pay for the Chiang Mai hotel.) So I called the Nok hotline.

 

I give the hotline staff ten out of ten for amazing service! The young lady spoke flawless English, guided me through the process, pointed out the additional fees I would have for paying through an ATM or at 7-11, and generally made the booking process effortless! She was just fantastic!

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