Skytrax Best Airline Poll 2025

[PeterRS]

Like them or loathe them, polls will never go away. We all have our favourite airline (if we can afford it) but others have as well. Skytrax allegedly polls massive numbers of passengers. How accurate are its findings? No idea! But I know quite a few airlines send mails to their loyalty members asking that they consider voting for those airlines. At least the polls are a talking point. These are the 2025 top 10 -

 1. Qatar - 2. Singapore - 3. Cathay Pacific - 4. Emirates - 5. ANA - 6. Turkish - 7. Korean - 8. Air France - 9. JAL - 10. Hainan

The biggest jump from 2024 is Korean up four places, Cathay Pacific and Hainan Airlines both up two places and Turkish up one. Biggest loser is Japan Airlines down 3 places.

Of the others, Malaysia and Taiwan's China Airlines are big winners up from 39 to 27 and 49 to 37, as to a lesser extent are  Qantas and Air Canada up from 24 to 14 and 29 to 19 respectively. Oman Air, of which I have read some good reports recently, crashes from 25 to 38 and Garuda drops from 31 to 46.

Of the US Airlines, Delta is top of the bunch at 21 with United down 7 points at 51 followed immediately by JetBlue. American drops 5 points to 83 

The obviously very large votes for Asian carriers and others flying largely between Asia and Europe suggests to me that the voters are largely Asian based or dependant on long haul flights out of Europe. But it's anyone's guess.

[a-447]

I'm a great fan of Cathay Pacific business class.

Their hong kong lounges are awesome,the cabin crew are very friendly and the food on board is great.

I also love Malaysia Airlines business class on the Perth- Tokyo flight.

I'm off to Kuala Lumpur on Tuesday and for the second time, I'll be travelling in economy with extra legroom seats. There are 2 flights from Perth. The afternoon flight has a business class which is barely even a premium economy standard. Two seats together and no entertainment screen. And they call it business class! I made that mistake once before, but never again!

The flight that leaves at 02:10 is a proper business class with lie -flat seats. 

[captainmick]

4 hours ago, PeterRS said:

The obviously very large votes for Asian carriers and others flying largely between Asia and Europe suggests to me that the voters are largely Asian based or dependant on long haul flights out of Europe. But it's anyone's guess.

The Asian and Middle Eastern carriers do generally offer a higher level of service with greater comfort and better catering .  In particular their short haul fleets (excluding low cost carriers) offer substantially better service and comfort than short haul in Europe, Americas and Africa where you now normally have to purchase food in economy class and business class seat is same as economy but with middle seat kept vacant.  The short haul experience drags down the rating for European, American and African carriers