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unicorn

OK to ask the same question?

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Posted

I was checking out at a local supermarket today, and the supermarket clerk asked "Would you care to donate to [the supermarket's favorite charity] today?". I just said "No, thanks," but I asked my hubbie if next time they ask me, I should respond with "That's not one of my favorite charities, but would you care to donate to Rainbow Railroad? They have 4 stars on CharityNavigator.org ...". He said he didn't think I should, but I thought, if it's OK for them to ask total strangers to donate to their favorite charities, why wouldn't it be OK for me to ask them the same question? Of course, I don't go around asking strangers to donate to charities of my choice, but if someone thinks it's OK to ask me, why not? If it's not polite to ask strangers to donate to charities of one's choice, maybe they might learn a lesson in good manners? 

Posted
3 hours ago, unicorn said:

"That's not one of my favorite charities, but would you care to donate to Rainbow Railroad? They have 4 stars on CharityNavigator.org ...". He said he didn't think I should

I agree it's not a good idea. It's not her fault that she's askng. I'd be pretty certain it's a result of an instruction from above. So you could ask to see the manager and then ask him.

Posted

You know what will happen to you professionally if you deviate from the medical protocol? Approximately the same will happen to them if they deviate from the customer service protocol.

This question is not aimed at collecting funds, it is aimed at fixing in the minds of the buyer the image of the retail chain (store) as a socially responsible company. "Indirect positive communication, Installation of impressions".

The scenario and sequence of actions, including verbal communications, are planned down to the smallest detail: what and in what order the cashier/seller does.

Posted
2 hours ago, PeterRS said:

I agree it's not a good idea. It's not her fault that she's askng. I'd be pretty certain it's a result of an instruction from above. So you could ask to see the manager and then ask him.

Yeah. After such a visit to the manager, a line will appear in the customer service protocol:
"- check whether the client is on the list of buyers who do not like the question about charity",

and every unfortunate person who will apply for this job will pass an exam to recognize the faces that cannot be asked about charity.

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Posted

Yeah, I guess I should follow Miss Manners' age-old advice: "Don't respond to rudeness with more rudeness." I find the practice rude and presumptuous, but probably have to resign to the fact that there's nothing I can do about it. Certainly, I can't expect the check-out clerks to remember not to ask me. 

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