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emiel1981

March 2026 trip Thailand & Cambodia

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Posted
10 hours ago, Keithambrose said:

I agree, but I'm talking about ordinary, non ballistic, crises. If you follow the travel blogs, there are many complaints  about Emirates  and Qatar, who frequently loudly publicise their virtues, but, it seems, don't lift much of a finger when things go wrong. Their customer service reputation is at odds with their glitzy image.

Not to dispute what you've said, but on a related note I've found that online review websites are useless for comparing airlines, because most of the reviews are of flights where something went horribly wrong. Pick almost any airline and there will be a worryingly long list of 1-star reviews from badly-treated customers. If they've had a satisfactory flight most people don't bother to leave a review.

My only experience of problems with Gulf carriers was Emirates in 2020 when I had to cancel a flight because of COVID. They refunded my flight in full within a couple of days, and unlike many of the other airliness there was no pressure to rebook or accept vouchers instead of cash.

Posted
19 minutes ago, thaiophilus said:

Not to dispute what you've said, but on a related note I've found that online review websites are useless for comparing airlines, because most of the reviews are of flights where something went horribly wrong. Pick almost any airline and there will be a worryingly long list of 1-star reviews from badly-treated customers. If they've had a satisfactory flight most people don't bother to leave a review.

My only experience of problems with Gulf carriers was Emirates in 2020 when I had to cancel a flight because of COVID. They refunded my flight in full within a couple of days, and unlike many of the other airliness there was no pressure to rebook or accept vouchers instead of cash.

Fair enough, though I do get blogs from industry websites, that highlight endemic issues.

Posted
21 hours ago, emiel1981 said:

I found a flight from Bangkok to London with Eva Air for around €700.

A smart move. A friend was searching for alternative flights from New York to Europe and back to Asia (due to a hard to adjust schedule) and has to pay something like $10,000 extra

Others in my work and social circles are predicting this could drag on for another five, six weeks. Not being American I have no insight as to which way policy will swing. 

Posted
17 hours ago, thaiophilus said:

Not to dispute what you've said, but on a related note I've found that online review websites are useless for comparing airlines, because most of the reviews are of flights where something went horribly wrong. Pick almost any airline and there will be a worryingly long list of 1-star reviews from badly-treated customers. If they've had a satisfactory flight most people don't bother to leave a review.

Totally agree. Hotel review sites are the same with Tripadvisor heading the list, at least according to one Business Travel Magazine. I once complained to Tripadvisor Head office about obvously fake one-line reviews (allthough these were praising one hotel obviously to get it up the city's 5-star hotel rankings). I was rather surprised when Triadvisor then took down half those reviews.

Qatar has ben my airline of choice on annual trips back to Europe, largely due to cost. Once when in the UK I was living about 50 ms from the airport and so checked the incoming flight on Flight Radar. Just as well because that flight was going to be 4 hours late in arriving, meaning I'd miss my connection in Doha. I was shocked that QR never once advised me of any late arrival, never provided any information of what onward flight to BKK I was booked on, and left me on my own in that huge biz class lounce in Doha. I know they have cabins for longish layovers and other semi-flat seats. I expect they were pre-booked, but no one told me about it. The 8-hour overnight layover in Doha was not pleasant.

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