Thank you. Michael.
I think he has it set up because I got a confirmation with his name and photo.
Probably he has done it before but cannot remember.
If he goes to the Bank they can guide him how to link it?
It has already been mentioned that there are two Zing Hotels in Jomtien.
The one one in Jomtien Complex, and commented above is called Zing Resort and Spa.
I stayed there many times and never had any problems.